Jobs

Current Openings

Imaging Services Technician/Photographer

Visitor Services Associate

Volunteer Docent

 

Imaging Services Technician/Photographer 

The Maryland Historical Society is seeking an Imaging Services Technician / Photographer who will provide assistance with patron and in-house image requests. The position requires a thorough knowledge of studio photography, including lighting and image editing software. The Imaging Services Technician will manage permissions request paperwork, maintain and update statistics, produce patron invoices/contracts, as well as photograph and scan historic items. The position reports directly to the Digital Projects Coordinator / Curator of Films & Photographs. 

This is a full-time position with a competitive salary and full benefits, including health insurance and 403(b) retirement plan.

Responsibilities:

  • Correspond with patrons (e.g. publishers, authors, video & filmmakers, cultural institutions, etc.) 
  • Fulfill patron requests, which involves scanning and/or photographing historic items as well as drafting invoices/contracts 
  • Fulfill in-house requests for scanning and/or photography (in studio) of historic  items that have not yet been digitized 
  • Assist in digital asset management 
  • Support quality control using quality index levels 
  • Maintain records of imaging projects
  • Request items be pulled from both the Library and Museum storage areas in order to scan or photograph them 
  • Index and embed metadata for each digital image
  • Other duties as assigned. Must be a team player.

Qualifications:

Photography and Digitization

  • 2–3 years of experience with object photography, Canon DSLR camera systems, studio lighting, and scanners
  • Adobe Creative Suite, Past Perfect, Microsoft Office, Google Drive, proficiency with both Mac and PC computers
  • Excellent communication skills and ability to work with multiple departments: museum, library, education, development  

Customer Service Skills

  • Ability to communicate effectively with patrons of varied backgrounds in order to determine needs
  • Ability to multi-task with a strict attention to detail
  • Experience with point of sale systems (credit cards) and digital postage system 

To apply: Please submit resume, cover letter, and portfolio to: jobs@mdhs.org. No phone calls, please.

 

Visitor Services Associate 

The Maryland Historical Society is seeking a Visitor Services Associate to perform all functions of the Visitor Services Department in order to provide a high level of customer service to the Maryland Historical Society’s members, visitors, volunteers and staff.  This position also has key responsibilities for security functions including opening and closing of the buildings; and monitoring the safety and security of MdHS facilities. 

Hours: Full-time. 40 hours per week. Salary $11.50/hour

Responsibilities: 

  • Greeting and orienting all patrons to museum and library, collecting admission fees, providing orientation and museum guides when appropriate and maintaining stocks of literature for events and programs
  • Providing basic information for callers and visitors, regarding MdHS, the museum and library collections, including admissions, hours, directions, parking, accessibility and other local resources.
  • Registering library patrons according to established protocols and informing them of appropriate policies and procedures for library use.
  • Promoting visitor engagement by actively selling memberships and informing them of upcoming programs and events. Checking-in and monitoring all non-staff traffic, including visitors for appointments, meetings, contractors, and other walk-ins to maintain awareness of who is present in the building on a daily basis. 
  • Assisting with Museum Shop functions as needed, including ringing sales into the cash register, assisting with restocking and maintaining inventory.
  • Performing the cash and credit card receipts functions of the front desk, maintaining accurate handling of all transactions according to accepted cash handling protocol and standards, including completing register close-out functions as necessary.
  • Performing front line telephone receptionist functions: answering telephone calls promptly and accurately, transferring callers to the appropriate department or personnel.
  • Maintaining all demographic data including tracking attendance, special promotions, public relations and marketing efforts.
  • Security duties include performing daily opening and closing procedures and security monitoring functions:
  • Maintaining assigned security codes and key sets necessary to open the parking lot and campus buildings for staff and public access prior to designated opening hours.
  • Observing proper protocols for access to restricted areas, including monitoring contractors and other non-staff visitors to those areas.
  • Performing routine patrols throughout the galleries and public spaces of the facilities to ensure the safety of exhibits, personnel and visitors, and reporting of any unusual conditions or problems for resolution.
  • Performing routine patrols of the parking areas and outside perimeter of the facility, to monitor and report any physical conditions that pose a threat to the facilities or hazards to visitors, and to monitor the safety of staff and patron vehicles.
  • Following appropriate protocols for ensuring that all visitors and staff have left the building, conducting final closing sequences to secure the building and parking lots, and for arming security alarms before departing.
  • Assisting in the set up and breakdown of programs and events.
  • Other duties as assigned.
  • Visitor Services Associates are required to work weekends and occasional evening events.
  • Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, smoke, unpleasant odors, and/or loud noises.
  • Moderate physical activity. Requires handling of heavier-weight objects up to 25 pounds or standing and/or walking for long periods of time. 

Qualifications: 

  • Excellent customer service skills and communications skills
  • Ability to gather data, compile information and prepare reports.
  • Working knowledge of business office applications including email, word processing, spreadsheet and database applications. 
  • Excellent organizational skills
  • Punctual and reliable
  • Ability to detect problems and report information to appropriate personnel.
  • Ability to understand and follow specific instructions and safety procedures.
  • Ability to work cooperatively with all staff, Trustees, volunteers, and members.
  • Ability to resolve customer complaints and concerns.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work overtime as needed; position requires overtime hours on occasion.
  • High school diploma or equivalent (GED) required, bachelor’s degree preferred.  
  • Prior customer service, retail, and/or security experience required. 
  • Familiarity with Raiser’s Edge or other donor-based software preferred.  
  • Interest in art, history, or museums is a plus. 

To apply: Please email your resume and cover letter to jobs@mdhs.org

 

Volunteer Docent  

The Maryland Historical Society (MdHS), a museum and library in Baltimore, is recruiting volunteer docents to deliver interactive tours and programs for student and adult groups. We are seeking candidates who have an interest in history, enjoy working with the public, and feel comfortable speaking to groups.

For more information about this position click here!

To apply to this position please download and complete the application

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